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You Can Have It All |
Our Expert
Services |
Emissions Certified
Fleet Services
| Golden
Rules | Our
Warranty
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Your Auto Repair Satisfaction
is Our Primary Goal –
We Put Our Name on It!
AutoCraft of Spokane has been satisfying customers since 1988. We have
a modern facility designed to take care of today’s customers and their
automobiles.
We employ only the best ASE Certified Technicians and highly-trained
Service Advisors. We procure the best parts available and continuously
train to make sure the job is done right the first time.
Our business philosophy is the embodiment of three crucial components,
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which
we believe has attributed to our success and unparalleled reputation
for over the last 20 years:
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Service,
Care & Trust
Expect the job done right – the first time. AutoCraft has built an
outstanding reputation for high quality automotive services and
repairs, the knowledge and expertise of our staff, and the honesty in
which we treat all of our valued customers. So what does all this mean?
It means you can put your vehicle and your trust in AutoCraft, knowing
that we will strive for your complete satisfaction.
Every Customer Is Important
Each day at AutoCraft, we focus our full attention on our customers.
Every customer is important, every job is important – no matter how big
or small the service or challenge might be. We provide our customers
with the personal service and expertise they require. We believe that
it’s the little things we do for our customers that make a big
difference and add quality to our services. Read
our Golden Rules of Customer Service.
Quality Vehicle Care
Some automotive service businesses live on the philosophy of quantity,
at AutoCraft, we believe in quality. Experience has shown us that most
of our customers initially came to AutoCraft on a recommendation from a
friend or family member. When customers come to AutoCraft looking for
quality people and service they can trust, rest assured we go the extra
mile to prove to you that our shop will meet your expectations. Read our customer
testimonials!
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All Your Auto Service &
Repair Needs!
Safety, Reliability, Peace of
Mind and Total Satisfaction
AutoCraft of Spokane is a convenient, professional, ethical auto
service center that is driven by a dedication to uncompromising
personalized customer service. Our commitment to continuous improvement
of both service and product is the road map to our future success.
Our ASE Certified Technicians can take care of every aspect of your
vehicle’s repair and maintenance. Whether it’s scheduled maintenance
services, brake repair, lube-oil-filter change, engine repairs, complex
computer diagnostics, or transmission service – we can help!
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We know how busy and hectic life
can get sometimes. While we can’t help you with all the aspects of your
daily life, we can definitely help take care of all of your vehicle’s
needs. You can rest assured that your vehicle is well taken care of –
we are driven to provide you and your family with safety and
reliability,
peace-of-mind and total satisfaction.
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Our Expert Services – From
Diagnostics to Transmission Service
If you've been looking for a team of professionals who are experts in
their field and care as much about your vehicle as you do – then you've
come to the right place.
We
understand that you don't want to entrust your vehicle to just anybody.
All of our Technicians are ASE
Certified.
What does this mean to you?
The National Institute of Automotive Service Excellence (ASE) is a
national, non-profit certification program that tests technicians for
their technical knowledge and competency.
Technicians must be re-certified every 5 years to ensure that they stay
on top of the latest technologies.
Click here to learn more about the ASE.
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Click here for more
details about the Expert Services we provide.
Our ASE Certified Technicians
perform the following services:
• Air Conditioning Service
• Alignment Service
• Belt & Hose Replacement Service
• Brake Flush Service
• Coolant Flush Service
• Diagnostics
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Differential Service
• Flush System & Intake Cleaning
• Lube, Oil & Filter Service
• Power Steering Flush Service
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Safety Inspections
• Transfer Case Service
• Automatic Transmission Service
• Tune Up Service
• And much more!
AutoCraft is Washington State
Emissions Certified!
The emission control system on your vehicle is important for keeping
our environment as clean as possible. If your vehicle fails an
emissions test, we can test to find out why and perform the needed
repairs.
Click here for more
information about our
Emissions Certified Services.
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Commercial and Fleet Services -
Serving the Spokane Valley
Consider
the advantages of dealing with a local service provider that can offer
friendly, personalized service and a total commitment to your
commercial and fleet needs.
Click here for more
information about our commercial and fleet services.
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Golden Rules of Auto Repair Customer
Service
AutoCraft strictly adheres to the Golden Rules of Customer Service. We
will serve each customer
the way we would like to be served if we were the customer:
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We
will provide each customer with courteous and professional service. |
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We
will provide clear and accurate estimates of repair to our customers. |
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We will perform no repairs without
customer authorization. |
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We
will perform each service and repair professionally with top quality
parts and materials. |
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We
will report any vehicle safety or repair concerns observed during
vehicle service
to our customers. |
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We will prioritize recommended
vehicle services and repairs to our customers in this order:
#1 Safety
#2 Progressive Damage
#3 Recommended Maintenance |
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We will not recommend services or
repairs that are without benefit
to our customers and their vehicles. |
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We will stand behind our work and
honor all applicable warranties. |
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Our 12 Month / 12,000 Mile
Repair Warranty
Our 12 Month/12,000 Mile Warranty is highly exceptional in today’s
market place.
Read more about our
warranty here.
Please do not hesitate to call us about any vehicle repair concerns!
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